This curricular unit marks the beginning of the Bootcamp — an intensive, practical, and transformative week that sets the foundation for the training pathway in conflict mediation. It introduces participants to the core principles of mediation and to self-awareness as a cornerstone of mediation practice. The focus lies on developing a deep understanding of conflict—its origins, dynamics, and impacts—and on building the personal and relational skills essential to act as a mediator.
Main Components
- Self-Awareness and Personal Insight: through the application of the Conflict Dynamics Profile (CDP)—an exclusive and internationally recognised tool that helps identify triggers, behavioural patterns, and individual strategies when facing conflict.
- Fundamentals of Negotiation – Harvard Model: a practical and structured approach based on the Harvard Negotiation Model, which emphasises separating people from the problem, focusing on interests rather than positions, creating options for mutual gain, and using objective criteria. Participants learn to prepare, conduct, and analyse negotiations grounded in ethical and collaborative principles, developing active listening and empathy as key tools.
- Foundations of Mediation: introduction to the main concepts, values, and ethics of mediation, as well as to the mediator’s role and professional posture.
- Communication and Relational Skills: practice of active listening, emotional management, effective questioning, and constructive feedback.
Objective
To enable participants to understand conflict in its multiple dimensions, recognise their own reaction patterns, and apply the fundamentals of negotiation and mediation according to internationally recognised models, grounded in ethics, self-awareness, and collaborative practice.
This curricular unit will include contributions from several guest professors, who may participate in person or online, enriching the learning experience with international and multidisciplinary perspectives.
