Conflict Mediation
Legal Topics and the Lawyer in Mediation
Communication Techniques
Mediation Process (Role Plays)
Negotiation and Risk Theory
Online Dispute Resolution (ODR)
Fields of Mediation and Public Mediation Systems

LEARNING OUTCOMES

Knowledge and Understanding
Ability to operate effectively in new and multidisciplinary environments, enabling complex problem assessment and the development of original approaches to their resolution.

Application of Knowledge
Ability to conduct rigorous analyses based on the critical study of complex and incomplete information, and to synthesise innovatively using the data available.

Communication Skills
Ability to communicate one’s own arguments and ideas clearly and effectively, taking into account the latest developments in the field and the ethical standards governing conflict mediation.