E-mail: formacaoavancada.porto@ucp.pt
Tel.: +351 22 619 62 02
Monday to Thursday: 9:30 a.m. – 12:30 p.m. | 2:30 p.m. – 5:30 p.m.
Saturday: 9:30 a.m. – 12:30 p.m.
Syllabus
1. Written Communication (4 hours)
- Principles of effective written communication
- Text structure and organisation
- Style, tone, and linguistic choices
- Practical writing exercises focused on clarity, synthesis, and persuasion (e.g., emails, formal requests, complaints)
- Reflecting on the message to be conveyed
- Preparing for and analysing the audience
- Speech structure and argumentation
- Vocal techniques and voice use
- Non-verbal communication: body language and presence
- Managing anxiety and building confidence: tackling glossophobia
- Ethics and authenticity in communication
- Presentation practice with feedback
